Welcome to our Help Center. Here you’ll find answers to the most common questions about our umbrellas, customization services, shipping, and more. If you still need assistance, feel free to contact our support team anytime.
Pre-production sample ship to you confirm before mass production;
Always final Inspection before shipment;
We accept payment through T/T, PayPal, Western Union, Paypal, Alipay.
If in stock, we can ship it for 2-5 days.
If out of stock, and the qty is less than 10000pcs, the lead time is 7-15 days.
Usually our MOQ is 500pcs, and also provide small MOQ for trial order.
Yes, We have a professional after-sales team who can solve the problem ASAP.
Yes, you can get a free sample as long as we have stock sample and you will pay the shipping cost.
We could ship by the express, the air, the sea or use yourself forwarder. The package is standard shipping carton or can custom by your requirement.
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